Privacy and legal

Why we collect it. Home & Me uses the contact, property and design details you choose to send to respond to your renovation enquiry, understand the requested scope and prepare or arrange a contractor quotation.

Who receives it. Your enquiry is not sold. When you press send, it is delivered to Home & Me’s own lead system, which stores it — including any floor plan you upload — securely and alerts our team by WhatsApp and email. It is disclosed only to Home & Me personnel and the contractor or specialist selected to assess or carry out the requested work.

Retention. We retain enquiry and project records only while they are reasonably needed to respond, deliver the requested service, resolve disputes or meet legal obligations, then delete or anonymise them.

You may ask for access, correction or deletion, or withdraw consent for future use, through the contact form. Withdrawal does not affect use already permitted before we receive it.

Data protection contact. Use the contact form and mark the message “Privacy”.

Terms of service

The public enquiry is a request for contact and quotation, not a contract or confirmed price. A contractor quotation becomes binding only when the named parties accept its written scope, price, exclusions and terms.

Project prices and timelines may change with measurements, site conditions, material availability, regulatory approvals and written variations accepted by the parties.

Any optional project-coordination service must be separately described and priced in writing before it begins.

Cookie policy

The enquiry stores only your unfinished project choices in your browser so you can continue the five steps. Contact details, address, consent and attachments are not saved. Project choices stay only on your device and are cleared automatically after 24 hours, when you send the enquiry, or when you choose “Start Again”.

The current public pages do not set advertising or analytics cookies. If measurement tools are added later, this notice and any required consent controls must be updated before activation.

Quick Fixes

Not every job is a full renovation. Quick Fixes covers smaller works — a leaking tap, new shelving, repainting a room, replacing tiles or fixtures.

Describe the job through the contact form and we'll match you with a vetted handyman or specialist, with the same transparent, agreed-upfront pricing.

For partners

Home & Me works with a curated network of contractors, carpenters and material suppliers who share our standard of transparent pricing and reliable delivery.

Partners receive scoped, itemised job orders through the platform — no quoting wars, no chasing payments.

Interested in joining the network? Reach out and our partnerships team will be in touch.